
"I am a regular customer at your store at 1939 Queen Street East
in Toronto and want to express my sincere appreciation for the superb
and consistent service I receive from the employees of this store. I
would like to point out one of your employees in particular who has
been incredibly helpful to me. Devon is extremely professional, very
knowledgeable about your products and has been able to assist me to
pick the exact right products to meet my needs every time. It is a pleasure to deal with true Professionals."
G. Miller
"I am writing to compliment you on your sales staff at the Beaches
store in Toronto. They, each and everyone, are always smiling. They
have a pleasant word to say while putting through a purchase and a
cheery farewell every time. I have shopped and I have done that
famous "only looking" in the store and they have consistently made me
feel welcome. They are very knowledgeable about their product and are
prepared to spend as much time as it takes. Service seems to be
something that has disappeared in the sales environment.
Congratulations for bringing it back."
E. Gerrard
"I felt compelled to send you an email this morning as I
rarely receive good customer service, let alone exceptional service. I
visited your Steeles/Dufferin store on Sunday October 23, 2005 and was
pleasantly surprised by the wonderful assistance I received from Joanne.
She was absolutely terrific. Had a wonderful smile on her face and I
couldn't believe her product knowledge. She was able to help me find
the perfect duvet and sheets. Congratulations to whoever hired her
because they obviously saw the wonderful skills she has. I will
recommend your store to all my friends and family."
V. Bregman
"I am from a small town and was pleasantly surprised at the friendly and helpful staff at this store. They have all gone the
extra mile every time I have been in."
A. Iles
"What came across to me was that you were not just interested in
selling to me, but that you were more interested in that I, the
customer, was satisfied, which leaves me with a good feeling towards the
store; I will come in to purchase again!"
J. Pare
"I was pleasantly surprised by her keen attentiveness to my
presence in the store, and to my specific needs. She offered me
suggestions within my price specifications. She suggested a better
quality duvet for the same cost which I decided to purchase. It was such
a pleasure to receive such individual attention."
L. Stein
"I am presently living on Vancouver Island and I was
recently in the store in The Beaches area of Toronto. I would like to
thank the sales manager for her help in assisting me with my purchases.
Good service with patience is hard to find. A two thumbs up for the
staff at Beddington's."
M. Chapdelaine
"I so wanted to express my delight in shopping at your store location. On
arriving at the store, I was asked if I needed assistance. I responded
by saying I would like to browse initially and would ask for information
later. The clerk was agreeably accepting and I perused the shelves
without feeling someone was watching over me, just waiting to make a
sale. When I did ask a clerk for help, she was energetic and proficient.
No effort was too much for her! She listened, made reflective
suggestions which reinforced my belief that she was actively considering
what I was saying and pulled copious merchandise from the shelves and
displayed them for me. This woman was a shopper's dream! I really felt
that her goal was to be sure that I left the store with the best
possible bedding choices for me."
D. Poirier
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